Privacy policy.
Last updated: [31st October 2024]
Home Staging London Ltd ("we," "us," or "our") is committed to safeguarding the privacy of our clients, website visitors, and anyone who interacts with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in compliance with the General Data Protection Regulation (GDPR).
1. Information We Collect
a) Personal Data
We collect personal information that you voluntarily provide to us when expressing an interest in our services or when contacting us directly. This may include:
- Name
- Email Address
- Phone Number
- Address
- Other details necessary to facilitate our services
b) Usage Data
We collect certain information automatically when you visit our website. This includes:
- IP Address
- Browser type and version
- Pages of our site visited
- Date and time of your visit
- Time spent on each page
2. How We Use Your Information
We use the collected information for various purposes, including:
- To provide and maintain our services
- To manage your account and orders
- To respond to inquiries and customer service requests
- To improve our website and services
- To comply with legal obligations and enforce our terms
3. Legal Basis for Processing
Under GDPR, we process your personal data on the following legal bases:
- Consent: For marketing purposes where explicit consent has been given.
- Contractual Obligation: To fulfill our contract when you engage us for home staging services.
- Legitimate Interest: For improvement of services, responding to inquiries, and internal administrative purposes.
- Legal Compliance: When processing is required to comply with legal obligations.
4. Data Retention
We will retain your personal data only as long as necessary for the purposes set out in this Privacy Policy or as required by law. This typically means retaining data until the completion of services and, where applicable, as legally required thereafter.
5. Data Sharing and Transfers
We do not share your personal information with third parties, except:
- When required to comply with legal obligations
- To trusted third-party service providers who assist us in our operations and are GDPR-compliant
- In the event of a business transaction, merger, or acquisition, where personal data may be part of the assets transferred
We do not transfer your data outside the European Economic Area (EEA). If any data transfer is necessary, we will take steps to ensure it is protected in compliance with GDPR requirements.
6. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right to Access: Request access to your data and obtain a copy.
- Right to Rectification: Correct any inaccuracies in your data.
- Right to Erasure: Request deletion of your data under certain circumstances.
- Right to Restriction of Processing: Restrict how your data is processed under specific conditions.
- Right to Data Portability: Receive your data in a structured format or transfer it to another entity.
- Right to Object: Object to processing based on legitimate interests or direct marketing purposes.
To exercise any of these rights, please contact us at info@homestaginglondon.co.uk.
7. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no transmission over the internet is entirely secure.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies when visiting such sites.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "last updated" date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Home Staging London Ltd
Email: info@homestaginglondon.co.uk